Guide

Add your first vehicle group

A vehicle group is the thing customers actually book and the thing your pricing is attached to. You have to create at least one before Glovebox will let you save a vehicle, so this is usually the very first thing you set up.

4 min read

This guide answers

  • What is a vehicle group and do I need one?
  • Why won't Glovebox let me save my first vehicle?
  • How do I set the price for a group of vehicles?
  • How do I stop a group showing on my booking page?

A vehicle group is a set of interchangeable vehicles a customer can book as one choice, for example "Compact automatic" or "2-berth campervan". Customers book the group, not a specific car, and your daily rate and pricing rules hang off the group. You need at least one group before you can add a vehicle, so this is the first thing to set up.

Before you start

Nothing needs to exist first. This is a starting point, and it costs nothing to create a group.

One thing to decide up front: a group should hold vehicles you are happy to treat as the same for booking and pricing. If two vehicles need different prices, put them in separate groups. There is no per-vehicle price inside a group, only a per-vehicle daily rate that defaults to the group rate.

Where to find it

In the left sidebar, open Vehicle groups (under the Assets heading). If you run bikes or boats rather than cars, this may read Bike groups or Boat groups — it follows the wording you picked in Settings › What you rent.

Steps

  1. Click New (top right of the vehicle groups list).
  2. In Name, type what customers should see, for example Compact automatic.
  3. Leave Slug to fill in automatically from the name. It is only used in web addresses.
  4. In Description, write the one-line subtitle shown under the group on your booking page (optional).
  5. In Default daily hire (NZD), enter the rate for every vehicle in this group. This is the price customers are quoted before any pricing rules, and it is GST inclusive.
  6. Set Passengers and Luggage capacity if you want them shown on the booking card.
  7. Leave Active on. (Turning it off hides the whole group from your booking page.)
  8. Leave Bookable as group on unless you have a specific reason not to offer it.
  9. Click Create.

What you should see when it worked

The group appears in the Vehicle groups list with a green Active state. You can now open Vehicles and add a vehicle to it.

If it did not work

  • The Create button does nothing and a field turns red. Name and default daily hire are required. Fill in anything highlighted, then Create again.
  • The group is not on my booking page. A group only appears once it has at least one available vehicle in it, so this is expected until you add a vehicle. See "Make a vehicle bookable".
  • Add your first vehicle Adding a vehicle takes a minute once you have a vehicle group and a location to put it in. This walks through the required fields and the two that trip people up: the group (which you must create first) and the home location.
  • Make a vehicle bookable (why customers can't book it) Whether a vehicle can be booked depends on several switches in different places, so a car that looks fine can still be unbookable. This is the one checklist that names every control, in the order worth checking them.

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