Help Centre

Getting started

Set up your team, sign in securely, and run more than one business.

How do I add my team?

Invite staff from your Team / Users settings — enter their email and pick a role. They get a secure link to set their own password, and they're verified automatically when they accept, so there's no extra confirmation email to chase.

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Can I run more than one business from one login?

Yes. If you belong to more than one Glovebox workspace, a workspace switcher appears in your account menu — swap between businesses without logging out.

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Do you support two-factor authentication (2FA)?

Not at the moment. Two-factor authentication is on our roadmap but is not switched on yet, so there's nothing to set up today.

Your account is still protected in a few ways: passwords must be at least 12 characters, every operator email address is verified before it can sign in, and you can see and end other sign-in sessions from your account. If you're worried about account security in the meantime, use a strong, unique password and keep your email account secure, since password resets go there.

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How do I reset my password?

Use the Forgot password link on the sign-in screen and we'll email you a secure reset link. New passwords need to be at least 12 characters.

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More topics

Bookings & availability How customers book, and how you control what can be booked, and when. Pricing Daily rates, seasonal loadings, length discounts and demand-based pricing. Payments, deposits & bonds Taking deposits and balances, automating reminders, and holding bonds. Locations Pickup and drop-off points, delivery fees, instructions and closures. Fleet & maintenance Add vehicles, group them for booking, and keep servicing and compliance on track. Pickup, handover & self-collection How vehicles are handed over — at the counter, or by the customer themselves. Customer communications The emails Glovebox sends, and operational messaging by SMS, WhatsApp and email. Accounting & Xero GST-ready pricing and automatic sync to your Xero accounts. Your website Run your booking site on Glovebox, or embed booking into a site you already have.

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